SATISH KUMAR Articles

What kind of surveys should I send my customers? How can I get them to respond? What questions should I ask? Customer satisfaction surveys are a great way to gather feedback from your clients. They can also help you improve your service or product. A customer...

How would you structure a sales team? Would you prefer having inside or outside salespeople? Why? There are pros and cons to each approach. For example, inside salespeople tend to be more focused on their individual accounts, whereas outside salespeople focus on...

How do salespeople close deals? What are some of their best tactics? Salespeople spend hours honing their skills and learning new ways to close deals. They study sales books, attend seminars, and read blogs to learn the latest strategies. There are five basic steps to...

How to ask your customers to get good reviews? Customer service has become an important part of every company’s marketing strategy. The key to successful customer service lies in understanding how to ask your customers to leave positive feedback. There are several...